Merchandise & Fulfillment Assistant

Full Time

Hours: 9am-6pm Mon-Fri

Location: East Falls, Philadelphia- Warehouse location

Parking is available on site at no-charge.

Driver’s License is required

Mainfactor is an e-commerce-as-a-service provider that builds, markets, and operates direct-to-consumer businesses with creators, artists, and brands. Mainfactor is backed by world-leading e-commerce and media investors, including Upper90.

Mainfactor is seeking a Merchandise & Fulfillment Associate to join our talented team at our fast-growing, venture-backed, e-commerce company. In this role, you will have opportunities to assist our executives with working on warehousing, fulfillment,  e-commerce, merchandising, and supporting client’s needs..

We are seeking someone who thrives in the dynamic environment of early-stage growth, and is ready to learn how to combine exceptional strategic thinking, superior communication, project management and quantitative skills.

Who You Are:

  • Someone who is passionate about merchandising in the music and entertainment industry
  • You have strong planning, and organization skills, including the ability to handle multiple projects simultaneously in a fast-paced environment
  • Ability and willingness to do manual labor, including picking and packing merchandise shipments and receiving freight shipments
  • You are an excellent writer
  • You have strong analytical skills
  • You are a strong collaborator
  • You have an outstanding attention to detail and are comfortable adjusting your approach to work within a project timeline, if necessary
  • You take responsibility for the quality of work that you deliver
  • You are genuinely passionate about people and their professional and personal development

What You’ll Be Doing: 

  • Picking and packing e-commerce orders
  • Receiving freight and inbound shipments
  • Moving and organizing inventory and product
  • Quality assurance of product
  • Coordinating with Mainfactor executives and managers
  • Coordinating with Customer Service Department
  • Coordination with Production vendors
  • Inventory management 
  • Inventory tracking
  • Use of shipping software such as Shipstation and ShipHero
  • Use of e-commerce software as needed such as Shopify
  • Coordinating with Clients
  • Tracking information and applicable billing, expenses
  • Coordinating with carriers including USPS, UPS, and Fed-Ex
  • May include some driving to pick up and drop off
  • Organizing shelving and units

Mainfactor is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email us directly.

Mainfactor does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Mainfactor employees or any other organization location. Mainfactor is not responsible for any agency fees related to unsolicited resumes.

Contact: jobs at


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