Please ensure that you also read and understand our Shipping Policy, Refund Policy, and our Terms & Conditions.
Last Updated: May 20th, 2020
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. -Information contained within and relating to communications between you and the Site, including but not limited to emails, texts, and phone calls.
-Other web and/or mobile technology tracking that may become available to us for the purposes of marketing the Site, the products on the Site, or for marketing research and development.
Additionally when you make a purchase or attempt to make a purchase through the Site, or opt-in to receiving certain information from us for marketing or promotional purposes, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, paypal information, Amazon pay, Apple Pay, and other payment processor related data), email address, and phone number. We refer to this information as “Order Information”.
We also may collect information from you specifically for the purposes of marketing and promotions, we refer to this information as “Marketing Information.”
How do we use your Personal Information?
We use the Order Information that we collect generally to help you transact on the site, and to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Analyze audience and demographics
- Marketing research
- Customer analysis
You agree that when you provide your email address and/or mobile phone number in the Site’s checkout process, that we may contact you at such email address or phone number to remind you to finish your order if it is not yet complete, or for us to send you any other information related to your order.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may also use the Device information for various marketing and advertising purposes, including but not limited to targeted social media marketing, lookalike audiences on social media sites, re-targeting, re-marketing, mobile marketing, display advertising, and other forms of advertising and digital marketing.
We use Marketing Information to send you promotional emails, text messages, social media messages, phone calls, targeted social media marketing, lookalike audiences on social media sites, re-targeting, re-marketing, mobile marketing, display advertising, and other forms of advertising and digital marketing.
When we collect any Personal Information including Order Information, your email address or mobile phone number for any marketing purposes whatsoever, we may contact you for purposes of marketing promotions, order updates, and other offers. We may also use your email or phone number for advertising purposes including but not limited to lookalike audience targeting on social media sites, re-targeting, re-marketing, and other forms of advertising.
We share your Personal Information with third parties to help us use your Personal Information to provide our services to you, as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use other applications and programs to deliver our services to you, many of which will have access to your personal information.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
You can opt out of certain targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Or for opting out of any other communication, advertisement, or form of marketing from us, please submit a request to our customer care team using the request ticket here.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please submit a request to our customer care team using the request ticket here.
Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you are a California resident, and request any information we have stored about you, or if you would like any of your information deleted, please submit a request to our customer care team using the request ticket here.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 13. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features or register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If you believe we might have any information from or about a child under 13, please contact us at: firstname.lastname@example.org immediately.
We have standards in place to ensure the safety of your data; however, any transmission of personal information is at your own risk. We are not responsible for circumvention of any of the Site’s privacy settings or security measures.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please submit a request to our customer care team using the request ticket here.